Sales and Customer Service will be the main players

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suchona.kan.iz
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Joined: Sun Dec 22, 2024 4:28 am

Sales and Customer Service will be the main players

Post by suchona.kan.iz »

Selling experiences instead of products is undoubtedly the trend for those who want to be relevant tomorrow, but to achieve this, everyone needs to work in alignment and understand the impact of their work on the customer and their experience.

Answering the question of how to design a B2B sales process today by understanding that it is a process exclusively for salespeople is starting off on the wrong path.

Of course Marketing, but the rest of the organization how to get australia whatsapp number must also feel part of the sales process at some point.

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For example, someone in production or quality: writing content, sharing company posts, with their personal brand, talking to a client during a factory visit, helping a salesperson to better understand certain technical aspects but above all… making proposals.

Does my company have the leadership and skills necessary for change?
Finally, the most important of the 6 questions to ask when designing your new B2B process: Do I have the skills and leadership necessary in my organization to gradually incorporate people into this new way of doing things?
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