What do IT executives need to keep in mind when it comes to digital transformation?
As digitalization matures, participation in digital ecosystems increases, making companies more digitally interdependent. CIOs must prepare for this transition.
Gaps in information and analytics skills persist; basic skills are also in short supply as the shift to digital ecosystems changes the required IT capabilities. Take steps to mitigate these shortages.
Understanding business priorities and applying value disciplines to guide management and execution is critical to migrating toward digital ecosystem participation.
While ecosystem participation can take different forms—providing whatsapp mexico or co-creating an ecosystem, or selling or buying through one—an ecosystem creates value by underpinning business models that enable participants to outperform companies operating independently. Similarly, ecosystems enable public sector agencies to reap efficiency dividends and deliver a better experience for citizens.
How has digital business transformation evolved since last year? Have you noticed any major changes in the market, strategy or technology?
Last year, we realized that digital business transformation is very hard work and can take much longer to execute than originally planned. There are emerging technologies that are highly transformative, such as artificial intelligence (AI) and machine learning. But they are difficult to implement and this delays the benefits to the business.
What is the biggest mistake organizations make when it comes to digital business transformation?
I believe the biggest mistake organizations make when it comes to digital business transformation is assuming that the effort is all about technology, when in fact it is about culture and business. There is a growing realization among our clients that digital business transformation is more than just a technology issue. It must also involve business model transformation. It can be difficult for CIOs to garner support for this level of change. They need to partner with executives to create a shared vision for transformation.
How are IT executives leveraging digital business to transform their organizations?
Many organizations, faced with the magnitude of a transformation, operate incrementally to optimize their business, which can yield useful and even significant results in the short term. There are many lessons to be learned from organizations that have embarked on transformation initiatives, even if they are not in your industry. One trend we are seeing is the creation of alternative frameworks for pursuing digital business transformation. This frees up some of the organization to push the boundaries on how digital business drives market change and enables new value propositions.
Finish this sentence: If organizations don’t transform their digital business correctly, they will…
… discover that your company or institution is obsolete and not relevant to a digital society.
Digital transformation in business by gartner experts
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