Customer Value Creation Partner

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rifat28dddd
Posts: 23
Joined: Fri Dec 27, 2024 12:14 pm

Customer Value Creation Partner

Post by rifat28dddd »

Secondary follow-up: centralized follow-up by the hospital follow-up center or designated management department. Third-level follow-up: the medical department will spot check the follow-up of departments and conduct spot checks and follow-up according to the diagnosis and treatment level. 2. What do all parties expect to get from the follow-up? For the hospital: meet the requirements of relevant policy guidelines, rating compliance, improve hospital service satisfaction, and generate stickiness and return for patients to return for follow-up visits... For doctors: follow up on the patient's post-hospital rehabilitation and collect rehabilitation data to provide data support for subsequent medication, follow-up visits, scientific research, etc. Don't forget that especially doctoral doctors may also be teachers in medical schools.


They will also have their own research directions and scientific poland whatsapp resource research papers. The more powerful ones will publish them in the Lancet and medicine. Behind all this, real data after desensitization of various medical information systems are needed as support and demonstration. For patients: receiving post-diagnosis care and reminders, the hospital has an additional non-face-to-face channel, and they also expect to have further consultation during the follow-up. 3. How to make the follow-up system in most existing hospitals? Let's get straight to the point and take the recent controversial "doctor of medicine was punished for being late for class" as an example of a tertiary hospital.


At the beginning, the Southern University of Science and Technology used the Department of Cardiovascular Medicine as a pilot department. Through the transformation of the clinical business system, abnormal follow-up was carried out for patients with positive cardiovascular diseases such as coronary heart disease and myocarditis. The department's follow-up success rate ≥ follow-up execution rate ≥ follow-up abnormal result follow-up rate. The picture comes from the business process of "Southern Medical University Shenzhen Hospital". From the business process, it can be seen that there must be a complete follow-up form library, advance notice of follow-up, evaluation of follow-up results, follow-up methods, abnormal feedback of follow-up, and quality control of follow-up plans.
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