Advanced features like post-chat survey forms are missing?
Posted: Mon Apr 21, 2025 3:20 am
Pricing: It's free to get started. But if you want the marketing suite or CRM, you'll need to purchase the entire package. Pricing varies based on the suite you choose.
Why we recommend HubSpot Chat: We like HubSpot Chat because it offers all the essential features of a live chat software and it is completely free. However, if you want more advanced automation or more sales-related features, such as product recommendations , then you may want to consider LiveChat or ChatBot.
10. ChatBot
ChatBot
ChatBot is the best helpdesk software for creating AI-generated answers to customer queries. For more details on our testing experience, you can check out our ChatBot review .
ChatBot stands out for its ability to create visual workflows that help customers answer their questions and guide them towards the sale.
It comes with pre-built templates, so you can use them right away. For example, after a customer asks a question about a specific product category, you can immediately offer a limited-time discount to incentivize visitors to take action.
If site visitors want to chat with a real person, you can easily forward them to a live customer support malaysia telemarketing data representative.
That being said, the customization options are quite limited compared to LiveChat.
The good news is that when it comes to AI automation , ChatBot can make your life easier.
For example, depending on how users interact with your site and chatbot, you can add them to a segmentation and then import them into a CRM or email marketing service. In our opinion, this can be great for nurturing contacts and sending follow-up emails.
Pro:
ChatBot saves time with its powerful and extensive automation features.
It allows you to segment lists and trigger actions based on visitor behavior.
It integrates with WooCommerce and WordPress.
Why we recommend HubSpot Chat: We like HubSpot Chat because it offers all the essential features of a live chat software and it is completely free. However, if you want more advanced automation or more sales-related features, such as product recommendations , then you may want to consider LiveChat or ChatBot.
10. ChatBot
ChatBot
ChatBot is the best helpdesk software for creating AI-generated answers to customer queries. For more details on our testing experience, you can check out our ChatBot review .
ChatBot stands out for its ability to create visual workflows that help customers answer their questions and guide them towards the sale.
It comes with pre-built templates, so you can use them right away. For example, after a customer asks a question about a specific product category, you can immediately offer a limited-time discount to incentivize visitors to take action.
If site visitors want to chat with a real person, you can easily forward them to a live customer support malaysia telemarketing data representative.
That being said, the customization options are quite limited compared to LiveChat.
The good news is that when it comes to AI automation , ChatBot can make your life easier.
For example, depending on how users interact with your site and chatbot, you can add them to a segmentation and then import them into a CRM or email marketing service. In our opinion, this can be great for nurturing contacts and sending follow-up emails.
Pro:
ChatBot saves time with its powerful and extensive automation features.
It allows you to segment lists and trigger actions based on visitor behavior.
It integrates with WooCommerce and WordPress.