Answered Immediately It Is Advisable To Acknowledge It And Suggest To The Interlocutor To Put . The Call On Hold Or Even Postpone It To Respond Appropriately To Their Request Consequences . Of Making The Client Wait Telemarketing Is An Activity Where Preparation Is Essential But It . Is Also Necessary For The Agent To Have A Certain Capacity To Improvise And Offer . Solutions In Real Time Each Client Is Unique And May Have Particular Needs So It . To Offer All The Information Immediately Manage Their Requirements In .
A Short Time Or Even Attend To Them bc data europe Immediately And Here The Big Question Arises . Should The Client Wait Or Postpone The Call At Actionscall We Have A Great Experience . In The Telephone Marketing Sector And That Is Why We Are Going To Give Some . Keys On Which Solution Is The Ideal One According To Each Moment The First Thing . We Can Say Is That Putting The Client On Hold Is A Valid Option But . It Cannot Be Used Lightly As We Have Pointed Out Time Is A Very Important .
Factor And It Must Be Respected In Each Call Because Although The Agent Is Doing . His Job The Client Is Giving It Up Generously By Being On The Other End . Of The Line Not In Vain It Is Estimated That Of Spanish Consumers Expect The . Response Time To Be Less Than A Minute When They Make A Specific Request Or . Query While Of Them Accept To Be Between And Minutes This Is Relevant For Both . Directions Of Communication Both When It Is The Company That Makes The Call To Sell .