Competencies in Digital Transformation

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Competencies are therefore a key factor. Their optimal set should allow us to operate in the Cloud model equally with Big Data, Artificial Intelligence , or the Internet of Things . These are large topics, however, covering mainly technology. A parallel area is the customer and everything related to their experience ( Customer Experience ).

The customer, through their behavior, shapes not only services and products, but also the way they are obtained and consumed. Therefore, the more collision-free and easy the path of consumer interaction on the way to the goal, the more their satisfaction will shape the commercial dimension of the actions taken.
To sum up, the integration of technology and processes is a factor necessary for the effective occurrence of digital transformation.

Digital transformation plan
This very general formulation, however, reflects the essence of the concept of transformation. When creating a project plan, let's consider not only what the changes are to result from, but also what denmark whatsapp data we should take into account throughout the entire process. In principle, we can reject the idea of ​​implementing a maximally broad portfolio of technologies that will solve the Organization's problems. This will not work. Instead, let's prepare a list of business processes and try to analyze and examine them in terms of logic, coherence, complementarity, connections and justification for existence. Only the effect of our audit combined with new technologies will bring measurable benefits.

Change Management Digital Transformation
Since we’re talking about benefits and the changes that are causing them, let’s think about how to manage it. As we change the way we do business, but also the roles of employees, let’s remember three key factors.