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Upselling is a great way to increase your customers’ lifetime value, strengthen relationships, and even improve a customer’s experience with your business.

And when implemented effectively, upselling doesn’t have to be awkward for the sales rep or annoying for the customer. In fact, upselling can be a key component of your company’s growth strategy.

Read on for tips on how to upsell and some of the best upselling techniques to keep handy.

Table des matières
What is upselling?
Upselling vs. cross-selling
The top 16 upselling techniques to drive revenue
Understand your customer’s needs
Choose the right upsell
Build trust
Sell benefits, not features
Perfect your timing
Help customers upsell themselves
Avoid overselling
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Foire aux questions
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